Frequently Asked Questions
Get answers to the common questions asked by FreshStore members.
- Where can I see my support tickets and live chats?
- Can I remove the "Powered by FreshStore" link in the footer of my store?
- What are AI Chips?
- Why are changes not showing on my store?
- How much money can I make from my stores?
- What is a bounce rate?
- I received an email from Google about issues... what do I do?
- What are the nameservers for a custom domain?
- How do I contact the support team?
- What happened to FreshStoreBuilder?
- What is a domain name?
- What is a subdomain?
- Why are the product prices different when I click the buy button?
- Why do I not see the same product when clicking a buy button?
- Do I need to update my product prices, images and info?
- Why does my content formatting look wrong?
- What is a domain TLD?
- What is the FreshStore Reseller License?
- Will my store rank in Google?
- Do I need Amazon API Keys?