Why am I seeing an unexpected $1 payment?

Why am I seeing this $1 charge?

To start a Free Trial for FreshStore, our payment system will check your payment method to ensure it is valid.

With some payment methods, such as a virtual or prepaid card, the only way to do this is by authorising a small $1 payment.

This $1 is never charged, nothing is taken from your account, and it will stop showing after some time. It is simply an authorisation to make sure your card is valid.

You don't need to do anything, and the $1 authorisation will disappear from your account automatically.

If you have any more questions, please don't hesitate to contact support, and we will check your account fully.

Payment Methods Requiring a $1 Authorisation

If you have used any of these payment methods, you may see the $1 payment authorisation:

  • Payoneer Payment Card
  • Revolut Virtual Card
  • Transferwise Virtual Card
  • Any virtual or pre-paid card

This list is not exhaustive.

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